Help & support

Answers, account help, and a direct line to the team behind Tadado.

Most questions are covered in our FAQ. For anything else—bugs, purchases, or feedback—email us and include your device and app version if you can.

FAQ & how to play

Rules for Forbidden Words and Heads Up, pricing, and offline play.

Deck packs and AI decks are billed through Apple or Google. Use Restore Purchases in the app settings if content is missing.

How we handle data, Game Center, and your rights.

Tell us what happened, which deck you played, and your phone model. Screenshots help.

We read every message and usually reply within a few business days.